Shipping policy

Where We Ship

We currently ship to all European countries.

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Processing Time

Orders are processed within 1–2 business days after purchase.

Once your order is shipped, you will receive a confirmation email with tracking details.

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Delivery Times

Delivery times depend on the selected shipping method:

• Mondial Relay – Pickup Point:
  Estimated delivery within 3–6 business days

• Home Delivery:
  Estimated delivery within 2–5 business days

Please note that delivery times may vary slightly during peak seasons or public holidays.

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Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected delivery method.

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Delays & Issues

While we do our best to ensure timely delivery, SlimTra™ is not responsible for delays caused by carriers or unforeseen circumstances.
If your order has not arrived within the expected timeframe, please contact our support team and we will be happy to assist you.